Defective products, if any can be exchanged / serviced within 30 days from the date of purchase, it is with a valid cash memo / warranty card.
We will exchange products within 3 days from the date of purchase, provided the merchandise is in undamaged & salable condition with a valid cash memo.
We do not exchange gifted products.
For hygiene reason,we do not exchange undergarments,nappies,teats,soothers,teethers,feeding bottles,socks,toilet training products,toiletries,breast pumps,sterilizers,maternity personal care products and all gifted products.
Product bought under discount/promotional schemes cannot be exchanged unless they are defective and have valid cash memo.
In case the merchandise has been altered it cannot be exchanged.
Credit notes will be issued instead of cash refund.In case of loss of credit note, duplicate will not be issued.
Please follow, care instructions on every product.