Exchange Policy

  • Defective products, if any can be exchanged / serviced within 30 days from the date of purchase, it is with a valid cash memo / warranty card.
  • We will exchange products within 3 days from the date of purchase, provided the merchandise is in undamaged & salable condition with a valid cash memo.
  • We do not exchange gifted products.
  • For hygiene reason,we do not exchange undergarments,nappies,teats,soothers,teethers,feeding bottles,socks,toilet training products,toiletries,breast pumps,sterilizers,maternity personal care products and all gifted products.
  • Product bought under discount/promotional schemes cannot be exchanged unless they are defective and have valid cash memo.
  • In case the merchandise has been altered it cannot be exchanged.
  • Credit notes will be issued instead of cash refund.In case of loss of credit note, duplicate will not be issued.
  • Please follow, care instructions on every product.